How can we help?
Search our help center or browse the topics below. Still stuck? Email [email protected] or call (888) 369-4269 (Mon–Fri 9–5 ET).
Submission Methods
Getting Started
- How do I change my plan?
- Can I pause my subscription?
- Can I edit the information that is extracted from my documents?
- How do I delete documents?
- How can I find documents (not receipts) by vendor?
- How do I add new payment types and edit or delete old ones?
Envelopes
- Sending in your first envelope to Shoeboxed.
- How are my documents processed at Shoeboxed? What information is extracted from receipts and business cards?
- Can I pre-sort or pre-categorize my documents before sending them in?
- Can you process my documents if they are stapled or taped to a larger piece of paper?
- Does Shoeboxed process documents besides receipts and business cards?
- How big are Magic Envelopes and how much can I send in them?
Mobile Apps
Integrations
Expense Reports
Business Cards
- How do I create a CSV file of my business cards?
- How do I import my business card contacts into Google Contacts or Gmail?
- How do I import my business card contacts into LinkedIn?
- How do I import my business card contacts into Microsoft Outlook?
- How do I export my business cards as PDFs?
- How do I import my business card contacts into Hotmail?